I work with women in small business because I know how much heart goes into building something of your own. You started with an idea, a skill and the excitement of doing work you love. Then the business grew and suddenly you were the person doing the client work, answering the enquiries, sending the forms, chasing the details and remembering what needs to happen next. Doing well does not mean you have to keep doing all of it yourself.

I bring more than 10 years of administration and customer service experience across industries including beauty, allied health, hospitality, retail and wellness. I’ve also run my own coaching business, so I know how personal it feels when the business is yours. I’ve supported a psychologist with the steps between a client’s first enquiry and their first appointment: arranging a time, sending forms, recording the information and making sure it was ready when needed. That sort of practical, thoughtful support is what I want to bring to your business.

I’m also a Xero accredited professional and can support the everyday bookkeeping tasks that help your business stay organised. This can include bank reconciliations, transaction allocations based on agreed rules, invoicing, debtor follow-up and straightforward reporting. I bring the same care and attention to your accounts that I bring to your inbox, client communication and business processes.

I’m very good at looking at someone else’s busy process and seeing a way through it. We might begin with an inbox that feels endless. I can sort what comes in, handle the messages we agree I can respond to and give you a folder for the things only you need to see or answer. Or we might look at client onboarding and make each step clearer. I want the back end to work well for the real people using it, including you.

I’m a big cheerleader for women. When you have a win, I want to celebrate it with you. When you have a day where you need to say the problem out loud, I can listen, help you make sense of it and suggest a practical next step. I bring that care to the working relationship, alongside the admin experience and follow through you are hiring me for. You remain the decision maker in your business.

I want you to be able to finish your day, enjoy a holiday or take time with your family without assuming you will return to an inbox full of unanswered enquiries. What I can cover will depend on your business and the work we agree on, but the aim is simple: dependable support that gives you more room for the life you are building alongside it.

We start with a Connection Call because I want to know what you do, what is taking up your time and how you want support to work. Then we can decide whether we are a good fit and what I can realistically take on.